Patient
Avoid this office at all costs. In 2025, this is 'one of those offices' with no concept of care first for the patients. Dr. Bowers provided me with what I'd consider sub-standard care, with lots of shoulder shrugging and 'hmm I don't knows'. But the real problem is the front office. After years of taking my insurance they stopped. Ok, so that's fine, I'm calling in to make a new appointment, do what all the other doctor's offices do and verify the insurance. I'm a patient, I don't the office's insurance providers, but surely the office does. But instead of verifying my insurance, they make my appointment (4 weeks out). So I wait the 4 weeks that I could have spent finding a doctor who DOES take my insurance, do the visit, the doctor orders two labs (without any kind of explanation what is entailed in the labs) and I wait weeks more. At my first lab appointment I'm hit with a $570 bill for the prior appointment. Ok, I don't know what this is but clearly it's a mistake. Instead of the front office identifying these charges are because they don't take my insurance, they proceed to take me back for my lab. Thank goodness, I opted out of the lab (radioactive injections into my bloodstream? No thanks!) because I likely would have been on the hook for thousands of more dollars out of pocket. This office was ready to schedule me even more replacement labs, again with no regard to if they even take my insurance. When I called billing, they basically told me I was out of luck and it was my fault for taking the appointment and not verifying insurance! Really?!!? It's my job to know what insurance is accepted at this office?!? I think the main thing office management is completely ignorant of here is they are the first line of care. I'm relying on the appointment takers to help me get to a doctor as soon as possible and not potentially compound my health problems with the stress of massive unpaid doctors bills that I did not expect and drawing out my care unnecessarily. PLEASE, just let me know you don't take my insurance! That's fine. Then I can move forward. Instead I waited 6 weeks waiting for labs and visits that are not covered, for no other reason other than they couldn't spend 20 seconds looking up my insurance eligibility in the computer. So frustrating! I called and tried to work this out with the office manager but after waiting 3 weeks, no response. Find a different cardiologist with a competent front office. Because this one is a quintessential mess.