Insurance company, Auto insurance agency, Insurance agency, Motorcycle insurance agency, Renter's insurance agency • Fernley, Nevada
I am a native Nevadan, growing up in Winnemucca & raising my family in the Reno/Sparks area. I grew up hunting, fishing, camping and still love doing those things with my family. I take pride in helping customers insure what matters most to them.
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I was shopping for homeowners insurance and Shawna took care of me . Not only did she make me feel like my family's best interest was at hand she took time to explain the small things that are often overlooked. I highly highly recommend this buisness .
Shawna carefully reviewed my policies and made several suggestions. She was very professional and knowlegeable. Actually saved me money. I also had a claim last year and was very happy with the process. I've been with this Agency for several years and would never consider changing.
I have been a valued customer for some time now. What I like most about my Allstate Agent and her team is their attentiveness, clear communication skills and their ability to always find ways to help me save money on my insurance. On the occasions I have had to make a claim I have had no problem getting in touch with staff and my situation is immediately taken care of. On all occasions I have been provided with a personalized touch and a team that is proactive with resolving my problems/concerns either big/small. I really appreciate all of you! Thank you so very much.
This office is awesome. I always have ridiculous questions or vehicles to deal with, and they always answer the phone quickly and get my issues resolved right away. I would highly recommend them to anyone, especially if you want to be able to call and talk to a helpful human instead of a robot. 10/10. Keep up the good work! You guys rock!
Very unethical insurance agent. We had transferred our insurance to a better carrier and canceled. Sent notice to Allstate. We were insured with the other carrier for months. Shawna kept taking our premiums out of our bank account and refused to refund our stolen premiums her agents took. No one helped us get our refunds back in her office.. They all insisted we owed her more premiums after we sent proof we were insured with another carrier for months. Shawna wanted more money after we cancelled which was so unethical and dishonest of her agency to demand. She sent us to collections after she knew we had been insured for months with another carrier. This agent should have her licensed revoked for being so outright dishonest!
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