CentraCare - St Cloud Hospital

A family member had a procedure done at this hospital. His care was good. While I waited, I visited the cafeteria/coffee shop. The girls behind the counter were rude, complained about other employees, and had no general care for what they were doing. AND my coffee was barely warm. I also noticed how staff members greeted NO ONE passing in the hallways. Your hospital should be inviting. Your staff should be retrained on how to communicate with hospital guests and their families/guests. It's something Health Partners practices in their hospitals.....

My partner was told to seek immediate medical attention for the fact he had white stool with slime and blood and severe abdominal pain but after they took his blood and urine sample and stuck an iv drip in him he kept being sent down the wait list even though he was in severe pain. He waited for hours but kept being shoved further down the list even though he was telling them the pain was getting worse. He decided to leave to see medical attention somewhere else but when they took the iv drip put they didnt pay attention and the iv puncture site was bleeding more than it should. They didnt bother to wrap it knowing about issues with bleeding. I had to walk all the way from my home and use medical tape/wrap from my tattoo kit to deal with their mess. Because he didnt feel well looked after at this er to the point he called me to help him (im not licensed nor went to school for it but even biolofe would look at the job they did and tell them off.) The blue medical wrap is my doing (again its from my tattoo supplies). If my partner has to call me because he feels as though his medical emergency is being ignored than theres an issue.

Last Friday Dec 5, I had terrible stomach pains. I had to call my husband who was in the living room and ask for his help. I was in so much pain I couldn't move. He called 911, first responder's were here within minutes, one happens to be our neighbor. They looked at the situation and called the ambulance. The medics (thank goodness one was female, since I was sitting on the toilet) came and waited until I was ready to see them and immediately checked everything. Got me in the ambulance and put in an iv and sat next to me and kept careful watch. I got to the ER and they were ready for me. They made sure I was comfortable, did lots of tests. Everyone was patient and kind. They decided to keep me overnight which actually turned into 2 nights. I was brought up to south 5th floor. I was in room S547. From the first nursing staff to the last, I was treated with respect, kindness and compassion. I wish I could remember everyone's names. I'm not going to say the ones I remember as I don't want to leave anyone out. From the first responders, the EMTs the Paramedics, the ER staff, Doctors,nursing staff, lab, food service and janitorial were professional, kind and compassionate. Thank you, Thank you, to everyone that helped me that night and the next 2 days. Roxie Chandler

Where to start maybe that there cardio wing of the hospital is AMAZING!! I spent the weekend here and had to take an ambulance ride from Princeton to here and when I got here my nurse and team was there waiting for me in my room. My first night my nurses name was Magen so kind funny and just very helpful. The next nurse was LeAnn I think that was her name but same she was amazing and very helpful and communicated well with the next nurse to come in and the whole team. I have gone to the Princeton hospital for years for my heart but I think this will be my new place with how amazing the staff and how clean everything was here. The rooms were clean and they came by to clean them everyday and lots of space in there as well. The food was probably the best hospital food I've ever had hands down. If you want a warm good experience and professional visit to a hospital this is the one!

Horrible service sit and wait for every. Horrible service hurry up and take your lab and whatever else you need then wait for hours on end. The lobby is dirty. Pop bottles on the window seal a thing to check it baby pulse on the floor and hair ties and garbage on the floor too.