Mercy Heart & Vascular Institute

This is a good part within the Mercy Hospital. It's clean and I had a positive impression. I was participating in a study and they were super nice. From doctors to nurses and everything in between. I had a clean and cozy room to spend overnight. Good care and nurses I could trust if I needed anything.

My dad was well taken care of by the nurses and doctors. He received excellent care. They were so compassionate towards him. Thank you so much for the great care you gave my dad. I will be forever grateful.

Where do I start. I've been there several times now and this sums it up. 1: Cardiologist told me to "just drink more water". 2: Reception staff opening gossiping about patients with other staff. 3: Nurse struggled to figure out test and expected me to wear a 24hr blood pressure monitor on the bend of my elbow until I corrected it for her. 4: Results from test never sent to my doctor and I had to follow up to ask them to do so. Please get it together. This is important stuff that deserves some confidence and care.

Scheduler made 2 appointments on the same day, and they were 2 hour apart. She explained that the 1st appointment would take 11/2hour and it took only 20 minutes. I had to wait 2 hours before my 2nd appointment. Very annoying with my heart problems. I feel she did not know how long each procedure took, and next time I scheduled an appointment they better know how to schedule. VERY UPSET appointment was for an ultrasound and an echo.

1-17-2023 My wife had an aortic valve replaced. Wow! Some really special folks work there. To many names, but all treated my wife like the Queen I think she is. Today 1-28-2023 she is resting as I write this. I posted pictures. Hope you are not offended.