Corewell Health William Beaumont University Hospital Pediatric Cardiology - 3535 W 13 Mile Rd

During our most recent visit in July, we arrived at the usual office location only to find a note on the door stating there had been a water main break. We were directed across the street to the main hospital, where a temporary office had been set up. My son was scheduled for his annual visit, which included an echocardiogram, EKG, and a consultation with the doctor. A month later, I received a $300 bill due to a facility charge--apparently because the echocardiogram was performed at the hospital rather than the regular office. For the past 18 years, we've only paid a $25 copay for this same visit. After contacting the billing department and emailing the office manager, I was told that I am responsible for the charge and advised to dispute it with my insurance company. However, this situation was entirely out of our control. The water main break was not the fault of the patient or the insurance provider, and at no point was I informed that receiving care at the temporary location would result in a significantly higher charge. Had I known, I could have made an informed decision to reschedule the appointment once the regular office reopened.

We had the most wonderful experience at Beaumont Pediatric Cardiology today! The office environment is so kid friendly and they even gave my children each a toy to take with them. Every single one of the staff members that we saw went above and beyond to make both my 2 and 6 year old comfortable, happy, and well behaved. Dr. Gonzalez was wonderful and extremely caring. I had a ton of questions and he calmly took the time to address all of my concerns in the most kind and caring way. I feel such a sense of relief that we have a wonderful team of physicians for our children to see and trust. Thank you for making it such a positive experience for my family and I today!

We had a visit with Dr. Prabhu, and she and her whole staff were amazing. The office is set up to help keep little minds distracted during their tests. The staff were all very kind, quick-moving, and gentle--exactly the type of people you want caring for your child. Dr. Prabhu was very straightforward when delivering information and she was attentive when we talked to her about our history and concerns. We were seen quickly, and the online pre-check-in process was easy and made the wait time pretty much non-existent for us. All the rooms were clean and it seems that they put in thought to make sure that things were kid-friendly. Overall, a very positive visit for us and we would definitely recommend Dr. Prabhu!

Nothing but a paycheck. They don't want to help anyone. They actually lie about test results. New doctor was shocked at the purposeful misdiagnosis. The doctor we had, just don't want to deal with medically challenged people. Can't even put a holter monitor on correctly. Had to have company send me supplies to the house and restart test. We will never know what the actual diagnosis is from here. They will say normal even when test states otherwise.

Horrible. Will not work with your personal physician unless they are a "Beaumont Doctor" with access to to Beaumont health system. They will never call you back and nothing is ever their fault. They constantly pass the buck. Everyone I have dealt with is rude and will cut you off while trying to explain your situation. They think you are there to serve them. You are nothing but the next paycheck to the staff. Very rude front desk.