Patient
I checked in into my appointment today at 12:37 and didn't get seen until almost 2 pm. Waited patiently for over an hour. Left my appointment around 2:30 Just disappointed with the whole experience!
Medical clinic • Novi, Michigan
When you choose Henry Ford Heart Institute - Novi for your heart and vascular care, you get an entire team trained to deliver the latest in therapeutics and surgery to help prevent, diagnose, manage, and treat heart and vascular diseases. We are nationally recognized for cardiovascular care and are a leader in minimally invasive heart valve procedures in Michigan. Starting with your first consultation, your doctor listens to understand you and your health concerns. Then, we work with you to create a heart care plan that's right for you.
Medical Disclaimer: The information on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
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I checked in into my appointment today at 12:37 and didn't get seen until almost 2 pm. Waited patiently for over an hour. Left my appointment around 2:30 Just disappointed with the whole experience!
The order from your Dr. is never delivered to them. You must have a copy of the order when you call for your appointment. You must bring your physical order with you to the appointment. It's like they are working in 1982. When you arrive, you will be greeted with all the warmth of a new recruit arriving a boot camp. Really not great. Results are not delivered to your Dr. reliably nor are they put on the portal. I'm calling to check on the status of my stress test. "We send them out automatically. Sometimes that works and sometimes it doesn't." Can you mail them to me? "No, we cannot." Can you put them on the portal? "No, we cannot. You can drive over here and we can give them to you."
Worst front desk service I've ever seen Super rude and disrespectful
Doctor Kirit Shah is the best Doctor in the World. The most caring Doctor I have every had in my life.
Great people they made my experience comfortable. Get the best care at providence
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