Corewell Health Dearborn Hospital Specialty Services Cardiology - 22060 Beech St

I waited ten minutes in line just to be seen, even though I already checked in online. The front desk ladies were attempting to communicate with an older Arabic speaking woman who speaks broken English. I waited for an Arabic speaking worker to show up but no one did so I offered to translate to get the line moving. The staff here doesn't know how to pronounce Arabic names. They were choking over names like Yousef and Khaled and Zeinab and mispronouncing them; I would recommend cultural sensitivity training and professional development because they're in the heart of Dearborn and at least 50% of their patients are Arabic speaking. I was very surprised to see that in the two years I've been coming here they have yet to hire an Arabic speaking person at the front desk. I have now been waiting for over an hour and was told that I'm "next" but 3 other people already went in.

Unfortunately the lady at the front desk can not work under pressure nor multi task as soon as I went to sign in she had the worst attitude! I did not feel welcomed at all She made it seem as if she was so backed up in work and she couldn't answer a simple question all I needed was the fax number.i work in the medical field so I know how crazy it could be! But her attitude was not professional what so ever! Luckly the lady that registered me Lana was very helpful and nice made me forget my bad experience when I first walked in...

After being a patient and calling several times for refills i seem to have ran into the attitude bunch as even know there's a file on me they won't send over refills when there's a registration problem