Atrius Health Peabody

I love all the doctors I've been seeing since 2018, at the Peabody Location. They're all very caring, and really nice people. I have been seeing one of my doctors, at this location, since my PCP referred me to an Orthopedic doctor. I've had both, of my knees, and hips replaced, in 2020 through 2024. And id recommend that anyone who is waiting to go for surgery, to ask for the one I went to. He's the best, in my opinion. It's been about one year,since my last hip replacement . I'm using a walker and cane now, but have really

The never have any availability and it's next to impossible to get a hold of anyone. Physicals are scheduling at the end of next year and sick visits are weeks out. Save your time and find somewhere else!

Don't waste your time going to Urgent Care here... sat there for over an hour in pain waiting to be seen, almost walked out but the "doctor" finally came in and was rude and unhelpful. Asked me what would you like me to do? Umm how about do your damn job and don't be rude about it especially after making me wait here for over and hour. Not "Urgent" and Not "Care"

Front desk staff not very welcoming. I walk in and they say nothing to me, offer no service or check in to me. The next person walks in, they greet her and see her before me. Yes, yes I am. And yes, yes she was. And yes, they are all white at the desk. Take that for what you want but this isn't the first time this has happened at this place. I probably won't be taking any more appts at this location.

I've gone to this office for 30 years. It was really convenient that everything was in one office but over the years my doctors have left and the office building hasn't been updated much. The front desk is helpful and kind. I was seeing a Dermatology PA (I was never offered an MD). Today I was 7 minutes late (after checking in). I waited another 7 minutes in reception and then was told by the receptionist that I would have to reschedule because they didn't have time to see me since I was late. I asked if this was the policy and the receptionist said the policy is whatever the PA says it is. I understand that she needs to run her practice efficiently, I agree the patients after me shouldn't wait because I was late. But this was the final straw for me, everything seems to be about profits and efficiency and not patient focused, 7 minutes shouldn't make or break a schedule unless the appointments are back to back with no breaks, and a nicer tone would have helped a lot.