MelroseWakefield Hospital

This was my second foot surgery and both times,getting discharged was a disaster. I wake up, call my friend to come get me and I was told I needed xrays. The conversation goes like this. ME: who signed off Nurse: Your doctor Me: which one, there were several and I signed all doc's BEFORE getting pumped with meds so at this point I legally can't give or feel comfortable giving concent, im under the influence and im on a routine and I dont want to stray from that. Nurse:... walks away, yea she is being very difficult and refusing service so we're just gonna do it, doctors orders Me: umm, not being difficult, I asked who and to see paper work on the new things that happening so I can read it over and this isnt party of the process last time and this isnt part of the schedule, please just explain what's going on Nurse: we cant give you that paper work... we are wheeling you in to xray now Me: absolutely not, it wasn't talked about before surgery and you dont get to spring it on me after. No one will let me see who signed the paper work and 'no' is a complete sentence of im not comfortable with something. This is a very rapey/predator behavior. Im under the influence and a nurse is trying to force me to go somewhere i didnt agree to or sign off on before the medication was given and no one would provide me paper work.. After that, I was immediately wheeled outside to where my ride was waiting for me ( im already half way in the car) for the nurse to tell him he had to move, like were is he going if im only half way in? I wasnt provided any paperwork to leave or to say I refused the xray/service, which anytime I refused service in the past at a medical facility, they ask that I signed something - which is total valid due to legal reason... but I didnt get any of that. Interesting enoigh, im fighting this hospital fraudulent bill feom the last time I was there and they billed me for things they didnt do. Can't wait to see a new bill for these xrays that didnt happen... im sure ill get one

Had a great experience in the ER on Friday night. The PA and nurses were more than accommodating. We even received a follow up call the next day. I hope I don't need to go back any time soon but if I do i hope to receive the same care. Thank you to all the staff that night.

I I was helping my mom, who currently doesn't have insurance, schedule an appointment with a pulmonologist. We're very grateful to have received a call back from the Pulmonology Department and to be able to get an appointment as early as next week. I'd like to especially thank Sandra, who was incredibly patient and helpful throughout the scheduling process.

I have had numerous HORRIBLE experiences at this hospital. Both in the emergency room and other offices. The staff (both administrative and medical) are rude, uncommunicative, and prejudiced. If you are a woman or person of color, avoid this place at all costs. Winchester hospital isn't far. Take the extra time to be seen somewhere you will be treated with respect.

I'm just grateful to be alive. I had been experiencing chest pain for a week and decided to visit the emergency room yesterday. I thought it wasn't a big deal and expected to be given some medication, scolded for not working out, and then sent home. It turns out I was experiencing unstable angina, very close to having a heart attack. The doctors and nurses acted very professionally and didn't tell me how dangerous my situation was to prevent me from freaking out. Dr. Conway literally saved my life. I'm incredibly grateful for the excellent care I received from the medical team at Melrose Wakefield Hospital. Huge thanks to everyone in the medical field and to modern medical technology--I owe them my life! If anyone feels chest discomfort, shortness of breath, or numbness in the wrists or arms, do not hesitate! Go to the emergency room right away!