Greater Baltimore Medical Center

ER experience this week. Arrived 630 discharged 1130. Very empty- saw 4 patients in there. Ask the nurse, after waiting forever, if a Dr was going to come in and to give an idea of when. She said "whenever he gets here"or something to that effect. I asked her if she could ask. She said "when I see him." They were not busy at all. I offered to find the Dr for her. She gave me a look and walked out of the room. A doctor came in within 2 minutes. He was very nice. More labs were being run and it would be abt 20 min. Shortly after , results were posted on "my chart". Forty five minutes after that I asked the nurse if the doctor was coming in and I let her know the labs had been done for a while. At this point she was very clearly annoyed with me. She said she was waiting for discharge orders. It had been an hour and a half from the time blood was drawn for the additional tests. Again, they had very few patients in the Er that night. I asked her, again, if I could assist her by asking the Dr ( visible to me) myself. She gave no response, I went back to patients room. Two minutes later we had discharge orders. I truly believe we would have been there hours longer for no reason if I hadn't asked about the status. The Dr was great; the staff was rude. I didn't mention but there were only 3 other people in the waiting room ( probably the same ones in The back later), yet that wait was an hour or more. And out there I also finally asked if it would be much longer, and in 5 min we were taken to the room. There should be signs everywhere " please don't ask for help because then we will actually have to work". When bloodwork IV was attempted, it was put in the forearm, despite excellent veins in the inside elbow. It didn't work. The person putting it in said "that happens a lot and u can expect swelling and a bruise". The forearm remained swelled 2x normal is a 4" round purple bruise. Please train the staff. We will not go to this ER again

I'm giving them a 5 rating. Way back when I was 15 or 16, I was taken there after a helluva lot of bleeding (my dad thought I had a miscarriage, but I'd never did the wee wacky whoo hoo at that time). My big sister had to explain that to him... Anyway, I passed out, but nurse never let me hit the floor, she dodged around the counter, and she and my sis kept me from hitting the floor. I was treated like royalty. They had a chef then and a menu that was incredible. I'd never had a meal involving beef with red wine delicately poured into the recipe. Over 50 years later I still remember it!! Since then, I've rated hospitals on food first. Still have GBMC as the best.. Yes crazy, but I'll always have good memories from that hospital including Dr. Dreamy who years later treated one of my sisters (she asked him to come back in 15 minutes, got out of her bed, brushed her teeth and put on makeup before he returned. ) Sinai in Baltimore had great food in 1995 and wonderful baby doctors and nurses that treated my twins. They'd even remember their names before I gave birth!!. These are the 2 hospitals I will remember for a lifetime. Now I'm with Saint Agnes... haven't tasted the food, (LOL) but the staff is incredible!!! I am scheduled for operation in a few days. BTW Johns Hopkins in Columbia, MD really sucks. The food, the cleaning and sanitizing... Even the nurses said the food was awful.

A hospital full of attitudes. They will medically gaslight you. Ignore your results and prior findings. Tell you you're fine and to go home. My rights were violated. I was not allowed to see my results until I was discharged, I was not allowed to ask the doctor questions about my paperwork. When I reported my symptoms, I was literally told " That's not true". I guess I went to the emergency room at 1 AM to lie? I was told I was fine at admission! Before they even saw me. It really sucks to be dismissed, neglected and ignored when seeking help. Awful, awful rushed disregard towards me was the experience I had as a patient.

My wife Sharon was admitted to GBMC unit 45 when she was diagnosed with UTI this past Tues.The entire staff could not of been more accommodating, sincere,and professional. Sharon and I would like to thank each and every one of you for making us feel so comfortable and appreciated. Hats off to GBMC for having such a wonderful staff!

paid my bill in full. But they still sent the record to debt collector. Called hospital they said they would look into that, no responses. Called collector, they saw I paid and asked me to pay for their service fee. Haha