Patient
Scheduled an appointment and a follow up appointment. These were scheduled well in advance, took time off from work rescheduled two days to accommodate. Less than 48 hrs before the appointment they called to advise there was an error and they would not provide the appointment as the provider was off and this should not have been scheduled. Next available appointment would be weeks away and at inconvenient times. No concern or willingness to right the wrong from them. Totally unprofessional.