Patient
I've never experienced such an unprofessional doctor's office in my life. The staff who answer the phone are completely clueless and extremely rude. When I politely asked for the receptionist's name, she hung up on me. That alone speaks volumes about how this office operates. One of my medications required a prior authorization, and the doctor told me the only person who could complete it would be out for a week. I waited, called back the next week, and was told it would be handled. I later contacted my insurance, only to find out nothing had ever been submitted. When I called the office again to get answers, they either hung up on me or simply refused to answer the phone. It's unbelievable. The entire office feels like it's stuck in the stone ages--poor communication, no professionalism, and absolutely no concern for patients. The doctor clearly does not care about how his staff treats people or about ensuring patients receive the care and follow-through they need. I would not recommend this office to anyone.