Patient
Most horrible and unprofessional practice I've ever dealt with and I'm military so I've dealt with a lot. New insurance policy member and has all the required information and even has the insurance company on the phone say all the information is verified but they wouldn't see my fiance because they actually need a piece of paper saying it!!!!! Freaking ridiculous. Wouldn't even entertain the idea of accepting a PDF email of the card. Very rude and inconsiderate staff!!!! People are sick and have insurance but they want to be rude to us!!! Outstanding customer service!!! I hope this practice gets shuts down and you inconsiderate ladies working the front counter lose your jobs!