Lake Charles Memorial Hospital

I spent a week here after having hip surgery. The doctors and nurses were amazing!! Also the rehabilitation staff was A+ I have lived in Houston my entire life until 6 months ago when I moved to Lake Charles. I am 60 years old and have been hospitalized quite often in my lifetime, that said the care at Lake Charles Memorial was on the same level as the medical center in Houston !! Keep up the good work and thank you to the staff !!

I don't want to get into the details but about a month ago I had to go to the ER. They were very quick to admit me but once I was taken to the back things changed quickly. Let just say they were very unprofessional and you could tell that they just didn't want to be there and that we were a burden on them. Upon leaving the ER, I took the weekend to think about the experience and decided to file a formal complaint. This something I rarely do but in this case I felt it was warranted. After writing the letter and filing the complaint I received an email from the hospital stating that they would look into the matter and that I would receive a response within 30 days. Well here we are now roughly 45 days later. So today I placed a call into the hospital and I was just passed around from person to person even after I provided them with a name of the employee that originally responded to me! It was ridiculous and is why I am now leaving a public comment. Overall, if you can help yourself be heading to another hospital I would highly recommend traveling elsewhere. Thanks!

Well I arrived at the ER around 7:30 this evening and unfortunately I am still here at 2:43 am. I have been sitting and waiting on a doctor to lmk my results since 11:22 pm. My original nurse Gabrielle was absolutely amazing!! Most of the staff were very nice but I seen a lot of unprofessionalism. The conversations that were had and even overheard them speaking about other patients freely and loudly at the desk. They were using loud profanity and clowning around when there were many sick ppl here. I think this will be the last time my family and I will be coming here.

I stayed with a friend of mine for 3 nights recently on the 7th floor. I don't know their last names, but a shout out to nurse Shelly and nurse Lisa, and to the staff. They took good care of my friend. Memorial is a great hospital. You're all heroes in my book.

I don't get the hate in most reviews! One must differentiate between suffering and inconvenience. I noticed most of the negative reviews are from friends or family members. This is a medical facility that offers services to patients not to cater to friends and family members. Your loved one is suffering and you are inconvenienced!!!? Get a hold of your ego and get a grip on reality. This is a medical facility that is designed yo give patients a better quality of life and offer them treatment . And no I'm not being harsh on those that they think they come first before those that need treatment and caring.