About Dr. Norton Heart & Vascular Institute - Springs
Norton Heart & Vascular Institute - Springs in Louisville, KY, is a leading provider of advanced cardiovascular care offering comprehensive services including diagnostics, interventional procedures, and surgical treatments. NHVI is for its expertise in heart disease management, heart failure, and vascular conditions. Patients benefit from a multidisciplinary team of over 100 board-certified cardiologists and vascular specialists, supported by state-of-the-art technology and a compassionate care approach. Conveniently located, the institute is dedicated to improving heart health for the Louisville community and beyond.
Medical Disclaimer:
The information on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
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Patient Reviews
Patient
★★
I have previously been to see Dr. Zhao last year for heart palpitations. I had a great visit originally and requested on MyChart
more recently to have another appointment. The person the called me to schedule was extremely rude. She asked for my symptoms and told me I would need to go to the ER before I could see a doctor. I said I didn't feel like that was necessary at this time but just wanted to be evaluated and I asked for clarification that I couldn't see a doctor. She said "no" and I said "ok, thank you!" And she hung up the phone. I am very understanding of procedures that need to be followed but I feel that this person could have spoken to me in a kinder way when I am trying to get help. Not yawn mid call and hang up on me. This was 7/8 at 3:13pm.
Patient
★★★★★
All nurses, Techs, and lab people were exceptionably nice and caring. Extra Stars to the lab lady who drew my blood , so nice and so GOOD! I know Norton has the BEST and NICEST people in Louisville, particulary at NortON HEART SPECIALISTS.. aLSO, thanks for the help with a wheelchair , Greatly Appreciated!!
Patient
★★
On 8/2/23 I was trying to get a surgery clearance from cardiologist. The nurses tried as hard as possible. Apparently the Dr. Doesn't care that I am in pain and off work. Was told I couldn't see them until October. Then was told they would double book and see me on 8/25. More than a week after surgery was to be done. Now with all done surgery can't be done till 9/1/23. This forces me to return to work for the welfare of my family and at the risk of more injury to myself. I was informed that the only other option I have is to go through the ER. Than they could get the clearance and do surgery at that time.
In my mind this is a bad way to do a patient.
I will not recommend them to anyone and I will be looking for another dr
Patient
★
Caley Dunn was my nurse practitioner during my visit. She was very passive aggressive and all around unprofessional. I left my appointment feeling unheard & dismissed by Caley. Seek healthcare else where. I do not recommend this place.
Patient
★★★★★
Most organized & efficient office I've ever encountered!
