Allen County Cardiology

I've seen this office after being hospitalized for high blood pressure and their follow up is very poor. I've gone a full month with very high blood pressure and have called about 5 times and another physician even called to intervene with no luck. I just want to see if the doc wants me to do anything different or if meds should be adjusted until my next appointment. Nothing unreasonable. I asked for an office manager and was told the manager was the nurse I had been talking to.and they offered to transfer me to the other nurse after I complained. I didn't get a response from that nurse either. I have no idea if the doctor has even gotten my messages. Generally speaking the office staff is a bit rude and standoffish. Not everyone though. I chose this office because of it being independent because I'm fatigued with the healthcare climate in Fort Wayne. It's the wonkiest it's ever been no matter which company you go with.

My husband was referred to this.... I would say medical office but that would be laughable. This is a building with bodies in it basically. Nobody knows what they're doing. He was referred by Lutheran Downtown Hospital after an ER visit. We actually live over 2 hours away but kept the appt. When he drove there he was first almost turned away because they told him they didn't take his insurance, which was not true. After I told him not to leave and demand to speak to someone besides the girl at the front desk they got that figured out. He then was taken back with an MA that could quite literally barely speak English or understand him. Once he saw the doctor she said Lutheran didn't even send anything outside of the referral. He had another er trip by home and provided her with a copy of the EKG that showed abnormalities there, she kept it instead of copying it. She said they could order tests and then transfer a referral to our hometown. The girl at the front didn't know what she was doing and said that she would have another girl who was on break send it when she got back. That was a month ago. Still no referral. They stated they sent a referral on the 10th (mind you that is almost a month after his appt was there) yet the office up here has yet to receive it. This is a nightmare. We have called countless times. Everyone is ALWAYS on break?! I'm unsure after his experience and the other reviews how this"practice" is still up and running. Retrain your entire staff before someone croaks on yall's watch because of the incompetent staff please!!

I was going to just let this go but after the call I just had with their billing department I guess not.. I was seen here on 4/25/23. I not only did I wait over three hours to be seen but burnt my hand on the water machine in the Lobby! After making an incident report & going back talking to the "nurse" who didn't understand half of what I was talking about in reference to past surgeries. I talked to the Doctor about the nurse and amount of time I had waited he, asking is there always this type of wait? Being I have horrible anxiety I'd like to be better prepared if so. He was obviously insulted and responded by telling the front desk not to schedule me again!! Now he's sending a bill for the office visit that resulted in a burn & a huge waste of time!

if i could give below one star or minus i would ..the lady at reception is the rudest woman i have ever came across in the city of fort wayne .drove 2 hours to see the heart doctor forgot my insurance card .im fully aware they can look the numbers up..or i could have just called home for the number.but her attitude should be left at home when coming into the work place.i needed refills on heart medication along with a follow up of having 3 stents put in and well she definatly just caused my pressure to go up ..i would not recommend this place till they get rid of her..the other ladies were nice though..they tried to explain in a more professional form..unlike her wish i wouldve gotten her name

They double book all the appointments so unless you're willing to wait 3 hours to be seen, I would recommend you go somewhere else. It's very rude to expect people to wait that long as if our time does not matter.