Center for Heart & Vascular Medicine

After seeing my primary, I scheduled to get a heart monitor as she advised and got an appointment for two weeks after I saw her. Having changed my work schedule to be able to attend the appointment, the day of I received a voicemail stating that the appointment had been mis-scheduled and the location they scheduled me for only sees pediatric patients. I work with medical scheduling and mistakes happen. But it is unprofessional and careless to let their own error go unresolved for weeks until the day of the appointment. This is not routine bloodwork, this is a heart monitor. They may be wonderful with their pediatric patients. My primary is thorough, caring, and excellent. In my experience with multiple other departments, too much of Loyola is unprofessional and careless.

I was referred by my cardiologist. Since day one I had trouble getting an appointment you would be put on hold for 30 minutes and they would hang up on you. This happened 3 times. So I went back to my cardiologist told him you can't get thru this place. Immediately I got a call after he texted the dept. Dr Alex green is a 5 star. Rest of the dept zero stars very poor communication. The administration is lacking skills. They accepts more patients than they can handle and was told they don't have enough doctors well hello. I would not recommend calling this dept your best bet you have to go there. they are always busy but no one is in clinic. I am extremely frustrated with loyola hospital. I strongly suggest for future patients not recommend this hospital. They will not communicate you have ask whats going on.To make matters worse you can never get parking. For a teaching hospital it's not good place. The dept head needs to look into this. I trust dr green and he's very nice. Too many bad reviews I read, apparently the head and administration don't have answers.

My family doctor tried since February 22nd 2024 to get me in 4 referrals me calling 6 times finally got an appointment for Sept 18th and for a week and a half tried to get a nurse to call me let me know what I need to get done before or to bring with me and no one will call me back appointment canceled find a different place to go this place should be ashamed of itself !!! Treat people like their disposable!!! Out!!

My dad is currently a patient and we are trying to see what rehab facilit. His hospital appointment social worker Ann Marie has be rude and uncooperative. He is being forced into a facility because he is tired of being in the hospital and the process has been irritating and exhausting. We don't even know what are our options. When the social worker was ask to call me she told my dad to call me because he can handle his own business she doesn't need to talk to me.

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