Patient
Hopefully you know what office you need to go into when you are visiting one of the MANY offices in this building. Goodness forbid someone ask Rachel at the front desk in CARDIOLOGY (as she so not kindly said) where another office is. you're in a medical profession even if it's just behind a desk. Try some kindness Rachel. Even if it's the end of your day there was absolutely no reason for the venom in your tone.