Patient
I have not seen this doctor, this review is based on my experiences with her office staff and scheduling an appointment. After looking on Northwestern's website that this doctor was taking new patients I called to schedule an appointment and was told that someone would get back to me in 2 days, possibly sooner, but not any longer. After 7 days and no contact by phone or email I called Northwestern's call center who in turn got someone from the doctor's office to call me back. This woman was rude and condescending and stated that the doctor is not taking new patients, doesn't know why there is a green light on the website indicating that she is taking new patients, gave no reason or apology for no one calling me back at all let alone with the supposed 2 day guaranteed call back window, and lastly offered as a courtesy to schedule me with the doctor for 12 months from now. No thanks. Overall, not a pleasant experience.