Patient
I had a total ankle replacement scheduled for oct/17/2025.went to pre op. On 10/09/25 and was told had to get a eco cardio of my hart before surgery from a eco that was taken back in 2018 they did not want to put me under until I do this. We'll I do this then on 10/ 15/25 they tell me I have to see a cardiologist to look at it and tell me it's ok. An RN named Jen from post op called me on same day to give me that news. We talked and I said I have never had a cardiologist before I could not get into one till after new years. We hung up and about a half hour later she calls me back a said she had me scheduled with one at memorial for the next day. I could not believe someone would go out of there way to help someone they did not know. Memorial needs more people like her. The day of surgery there was a card from her given to me congratulating me on my surgery and apologizing for the problems that I had before the surgery. That lady is a top notch employee for memorial hospital as a matter of fact all the employees I encountered during my stay were friendly and professional . Memorial is my #1 hospital.