Alton Memorial Hospital

Was only in the area in my new home less than 3 weeks when I needed to make an ER trip that resulted in an admission for 4+ days. I was very apprehensive, as I had grown to trust the hospital and doctors back where I had moved from. Well the nurses on the third floor as well as the hospitalist and GI team put those apprehensions to rest. The staff was all around outstanding and never once did any of my needs or questions go unanswered. Top notch!

My mom came here in a lot of pain, lethargic and was going in and out. The nurse rose was absolutely amazing and hands down one of the best nurses I've ever witnessed. She was very compassionate, understanding, patient, and just overall an amazing person. However the doctor Jennifer Caffi was the complete opposite! She seemed as if she didn't care, and was in a hurry to get in and out of the room. This hospital treated my mother as if she was in with an upset stomach when she has several major medical diagnoses that they acted as didn't exist!

I went there on Saturday because I woke up and couldn't extend my left arm (and I mean it was in severe pain) and my face was numb as was other parts of my body and not in a form that didn't make it any less unpainted. My right elbow felt equivalent by way of locking periodically. I tried to express all of this and tell them how scared I feel. The doctor ran tests to rule out a stroke and came back with some cream and ladacain patch for my arm that burned my arm for 2 days. When they released me, I had been told before I have Neuropathy and they lead me to believe all of my symptoms were because of that. I sign the paperwork just to see some made up hypercondriac sounding bs. "Paraesthesias". This is numbness without pain. Did you read the above I was in SEVERE PAIN! I have THIS DAILY . Not the arm lock but my body, WHOLE BODY!! I KNOW MY BODY!! I am close to getting a lawyer and Sueing every doctor who dismisses me because this is MY LIFE! I push EVERYDAY to try and get through the day and work and pretend my hands aren't in severe pain, that my BODY isn't in severe pain accompanied with weird numbness and tingling. What is wrong with these doctors? I need help! I'm sitting there begging and they ignore the patients because bloodwork is fine. I'm scared and can't keep going on like this.

Couldn't hold my neck up because of musculoskeletal and spine pain/ also heart symptoms and history of stroke. Still was forced to sit up in excruciating pain for 4 hours in the waiting room- attempting to hold my head in my hands to take pressure off. . My pain level was at a 10. The man that did my cat scan (light skinned man with a beard) was incredibly unempathetic, rude, and frankly a smart ass when I couldn't lay down on the table fast enough. I needed his help because I couldn't hold my head. When he laid me down it sent shooting pain down my spine and because I made a sound of pain, he said you can't be doing that for the test. Seriously? I needed just a couple seconds to rest the muscles in my neck. So sorry my pain and crying was an inconvenience. I explained again I needed help laying back . He said I got you but I can't bend your waist for you. He didn't have me. He was waiting for me to lean back in his hands, but again I cannot do that because I can't hold my head up. When I finally said to him, I just need a second , and I didn't ask for this- - he shook his head at as if I was the problem. In a field of hospitality, this man needs a big slice of humble pie. Why make it even worse on patients when they are here already feeling unwell. He shouldn't be working with patients at all without the patience needed in healthcare. Like really an extra 30 seconds to help me was cause to be rude and mean? Ridiculous.

"I am the throne and to the throne I am good... I have come to that that is all of that that I have came to and I have came... You have you have and you have won... You don't have to think of the God damned and damned... I am good I am good I am always good... You don't know me but if you had an anointment then you made your choice" (Holy Spirit).