Patient
I am still awaiting results of a stat cancer ultrasound to be read by the radiologist. It has been 48 hours and my oncologist still doesn't have the results. This is in spite of the fact that the tech said "the results of the stat exam would be to my doctor within 24hrs and I should pester them (my doctor) for them first thing the next morning." When I called them to verify what the hold up was all they said was the radiologist hasn't read them yet but they can't give me more information and everything else would have to be through my doctor. Please note my oncologist has called them multiple times today trying to get them as well with no luck. For stat exams going forward I will be considering other locations, like mountain view hospital as they have been prompt with all my results, stat or otherwise. As all other reviews have said, the staff were very friendly and helpful. Also, the wait time was short. However, sadly all of this is moot as not receiving the sole item I went there for negates these benefits. Update: They don't follow the hours on their website. I went to talk to them about the status of reading my results in person and they were closed 45min earlier than their website says. This really concerns me as they are already behind reading results and they take off early like they have no work to do.