Maui Memorial Medical Center

Went to the ER due to progressively having trouble breathing and swallowing over the last few days. At first I was in a room with nurse call bell. Then was moved into a room that they said was quiter but was actually noisier. In this room, I had no nurse call bell, it was 5am so as I was trying to sleep I must have unknowingly knocked over my water bottle and purse to the floor. The nurse came and went from my room and left my things on the floor. I asked for pain medication, it did not come. I asked to speak to a respiratory therapist when the doctor was saying she was sending me home, she said there was no need so she wouldnt. She said I was speaking fine, even though I was forcing air out of my throat to breathe and I told her that was what I was experiencing. She told me if things get worse or I feel like I cant breathe at home, then come back to the ER. I asked, what would happen differently, because not being able to breathe at home was why I was there today. She said we would do the same evaluation but not run the tests. She then walked away and said I could speak with the nurse. The nurse came, put a bandaid on my IV site, then left, leaving my things still on the floor. Edit: an update 2 days later from this visit. I went to an urgent care for my worsening symptoms. Within 5 minutes they did a COVID test, said I was positive, then gave me a prescription for a short term inhaler. That's all I needed

While visiting Maui on vacation, our 18-month-old suddenly developed nonstop coughing and wheezing at 4 a.m. on a Sunday. He was struggling to breathe, and we were very worried. The hotel suggested a doctor on call, but we went straight to Maui Memorial Hospital ER and I am so glad we did. From the moment we arrived, the staff was incredible. Within five minutes we were checked in and in a room. Nurse Aaron was so attentive, helping get his oxygen monitor set up and keeping us calm. Then Dr. Lee came in, and I immediately felt at ease. He knew exactly what to do, explained that Hawaii's environment can trigger allergies differently, and started treatment right away. Thanks to him, our son received the right medicine and breathing treatments, and before long he was smiling and happy again. We didn't have to cancel the rest of our trip, and I'm beyond grateful to God, Dr. Lee, Nurse Aaron, and the team at Maui Memorial for taking such amazing care of our little boy.

My infant experienced a medical emergency while on vacation to Maui and we decided to bring him in to get checked out. We are incredibly impressed with the professionalism, kindness and speed of care. From registration, to the nurse, RT and Dr. Dave Cone, we are so happy with the care we received. We were in and out within 1.5 hours with all the answers and care we needed. We even received a follow-up text from the Dr. Cone checking in on our son. Thank you for the quality care!

At times the hospital is good or bad depending on the nurse/aids on shift. Younger nurses & aids are WAY BETTER than the old lady's working. Need more younger nurses because old heads are very lazy & could care less. Young nurses have been very helpful & make you feel a lot more comfortable. They give proper care for concerns & are quicker. Fire the old heads or have them work a computer instead of caring for patients. I understand they are old & working doubles or what but if they can't give the proper care to do job then don't do it. Old nurses unorganized & very lazy. Old ladies better off working at a retirement center. No communication between other nurses concerning meds & schedule needing attention for my father's pain, old lady even forgot to take vitals & blood pressure! Janitor lady didn't take out the trash after 4 days, tho it stink she just stacked the garbage as high as she could & threw old bowel pads in the trash can without no trash bag, gloves & all! When I came in next day she didn't bother taking it out just threw a trash bag over it! Lazy lady. Very unsanitary & disgusting she needs too do her job or just quit. Other old nurse didn't know what to give or what prior nurse had planned for medication. Unorganized. Old lady was talking about nurses being lazy but she must have been talking about herself. We have been polite & patient with grace but you can tell when someone takes initiative in job or just there too get paid. Doctors & PT have been awesome in the process too recovery, surgeons, & young nurses have been great because they actually care. MMMC needs too root out the bad seeds & hire better nurses/aids. Look at all the reviews. All they do is copy & paste the same feedback response like they don't give a crap. Record everything they do & take tabs maybe start a lawsuit against them if you feel you aren't getting properly cared for or refer to a second opinion else where because the hospital overall needs too step it up.

This is not a review of the entire hospital but of one particular nurse who exhibited very unprofessional behavior on our last visit to the hospital I just want to start off by saying the vast majority of the nurses there were great, kind, compassionate, knowledgeable and obviously cared about my wife and baby as patients.... And then theres Leah.... What a horrible person with a horrible attitude My wife and I just had our first child there and were very concerned that a "nurse" could be so hateful and rude to us during such a vulnerable time She repeatedly talked negatively about us in the hallway outside our room, rolled her eyes at us and gave looks of disgust to us and family members visiting our new born while undergoing unexpected medical treatment We are good people who were nothing but thankful and grateful for the help we got from the nurses and expressed that to them but for some reason, Leah who didn't help us in any way had a problem with us It's pretty obvious that the only reason she has this job is to pay for her bedazzled Stanley cup and fake eye lashes and not because she cares about people and their well being I didn't get her last name but I will be following up with management there so they know just how negatively her behavior affected our otherwise good visit