Medical clinic, Family practice physician, Internist, Pediatrician • Aiea, Hawaii
Welcome to the practice of Dr. Pearl City Medical Associates Inc, an experienced cardiologist serving Aiea, Hawaii. We are committed to providing compassionate, evidence-based cardiovascular care with a focus on prevention, early detection, and personalized treatment plans.
Medical Disclaimer: The information on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
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Dr Hirokawa ignored repeated signs of abuse in my children and further exacerbated their trauma by pathologizing a domestic violence victim as "emotional". As if sexual and physical violence aren't something to be tearful over. If you suspect abuse in your children DO NOT SEEK HELP FROM PEARL CITY MEDICAL PEDIATRICS.
I've been going to PC Medical for years. After my experience today I'd give them ZERO stars and feel like changing Dr. I had an appointment at 8am 12/7/18 I arrived just a few minutes late. No later than 5 minutes. First the receptionist calls me and tells me, Dr has a tight schedule and he has a board meeting in the afternoon. Can you reschedule to another day? I show her a discusseded face. Then she tells me, let me call the nurse and check. I sit down for a few minutes, then the receptionist calls me back and tells me sorry but you have to reschedule. I ask her was that meeting something last minute? She said no. It's because Iyou came LATE. I told her I was 5 minutes late. She tells me Dr wants you to be prompt. In the past I was usually there on time. Then the nurse would call me in until a few minutes after my appointment time. Then after I get called in I have to wait about 10 to 15 minutes before the Dr sees me. So why punish me for being a few minutes late? Plus they never call to confirm your appointment. Or tell you be on time, or we'll reschedule you.
Was referred to them by Queens Medical Center that said they were accepting my insurance. To be sure I went and checked my insurance and confirmed them as accepting new patients with my insurance. When I called they said they needed to check with the business department and would get back to me and hung up. I waited about 24 hours to hear back from them when I didn't hear anything I called them. When I was apparently transferred to the person that could help me they were rude and informed me that they were not currently taking my insurance and when I asked them what they meant I was informed that they were only taking another form of insurance. And then they hung up on me again. Not recommended,
My whole family goes to PCMA. It can be busy but I am always able to get appointments for my sons and the staff is very friendly and helpful.
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