Patient
If I could give this office a zero star I would. His office manager, Felicia (his wife) if very disrespectful and talks to patients like they're stupid and a waste of her time. This is from first hand experience and from hearing her talk to other patients this way, especially over the phone. Every time I drive my mother an hour and a half to her appointment, we end up waiting 2+ hours to be seen. They make appointments without calling the patient and list them as no call no shows. When my mother called to get her medical records and sign for them, Felicia yelled at her and refused to give my mother her own medical information. She hangs up while patients are talking and when you try to redial, she won't answer the phone. If I could post video evidence I would because the call was 100% recorded and will be shown to her husband next time my mother has an appointment.