Patient
Went to this office to find out that Dr. Herman actually passed away in February, which is why making an appointment took weeks of calling/texting back and forth. The NP I saw was great, but when it was time to review my bloodwork results, they said I had to come and get them in person. They do not have a working patient portal. Medical assistant/receptionist claimed she had told me i could get my results on labcorp (that was never told to me until today) and claimed I said "I'm a nurse I know all of that" - which was absolutely never the case. I have never been to an office that did not have a working patient portal to see my lab results. When I asked how I could get them she said I can get into labcorp to review my results and did not have any instructions or info on how to do that when I asked do I need to create an account she said "I don't know why don't you go ahead and try that". Very disappointed with this clinic.