Patient
The doctors for wellstar are just ridiculous. I take off for work to come offer you $1,000's of dollars to do a simple test that only costs you a couple of dollars to do but I get there and am held up at the front desk by a another patient who's at the wrong location, asking a million questions and then it's my turn finally but instead of sending me to the all powerful all knowing guy in the lab coat, "my" doctor, I know have to go in and talk to someone FIRST about payments (what's the point of doing everything online if you just have to be part of the same process once you've arrived). Now that's over with, you get to go on a hunt for room 211. Good luck using the signs on the walls telling you where each office is... I eventually find this office only to be met by a locked door which doesn't say anything on how you go about entering said door. All it says is to go back downstairs and check in. What a silly thing to do because at this point I'm 10 mins late. I turn and start to head off downstairs if no one comes in the next 30 secs and lo and behold they do open the top secret bunker and a very nice woman tells me I'm too late. I should charge YOU for wasting my time and preventing me from making my own money at my job. Do you know how many customers I have that arrive late to their appointments and because we live in Atlanta (known for the worst traffic) I am sympathetic and still gladly fix their cars because i am realistic about anyone making it a specific time and as long as it's not a half an hour late I will gladly take their money and fix their cars. To think that your time is that much more special than anyone else's goes to show you how egotistical and uncaring you are to anyone but yourself. The medical world has a term for this, it's sociopath. I'm sure you'd respond with "well that's why we ask that you get here earlier" , as if that magically prevents Atlanta drivers from getting into their almost guaranteed daily accidents that hold up everyone in the city from getting to their destinations on time. God if i had a nickel for the amount of times i got to a drs appointment on time but only to wait an additional 30 mins to an hour before being able to see a doctor....you must get over yourself and get realistic and join the real world about expectations on arriving on time. Actually I'm pretty glad this happened because I don't want to give another cent to Wellstar. The whole business model is based on greed disguised as a place that cares about your health