Northside Cardiovascular - Lawrenceville

The communication of this office and call center is beneath the levels of registering as a professional office in my opinion. To offer customer service you should completely communicate policy and provide the necessary information to your patients to allow them to understand these policies clearly in advance. If a patient has not been to your office since your office relocated, you should communicate when appointment is made, when patient calls to notify they are at old location and will be late you should notify them of your late arrival policy and that YOU WILL NOT SEE THE PATIENT! Not when the patient arrives do you communicate said information, after patient did communicate in advance...HORRIBLE CUSTOMER SERVICE, HORRIBLE CALL CENTER, HORRIBLE COMMUNICATION! If I could give no stars I would!

I've been. Coming. Here. Sense august. Due. To .on going. Heart. Issues. They. Say. Dr Sharma is. The. Best. He. Wants. Me. To .do. Test. Already. Did. In.. inpatient hospital labs in resent. Visit. It's. Been several. Visit. An .all .I've. Been .getting. Is. Bills. From his. Office. But. No .plans. Of. Resolve. On..how to. Fix .issues. so not . Impressed. With .him ..at. This. Point. Yet

I had an echocardiogram and a nuclear stress test a week apart at Northside Cardiovascular Institute in Lawrenceville. The medical staff are super! Staff member China was friendly and explained what to expect during the echo. She was aware of my feelings and offered support. The three personnel in the nuclear test department were outstanding as well. Carmine, Nancy and Kevin were knowledgeable and readily answered my questions and efficiently all did their part to make the test run smoothly. I'm very impressed with the care and attention shown. They all explained step by step what to expect. I wish to thank them and Dr Grines for making my visits painless.

I would not recommend seeing Dr. Sharma for your cardiovascular needs. He might be intelligent, but seems not to care about his patients. He ignored feedback and side effects of medication. Every visit , he has one foot out the door. He does not seem willing to hear out concerns and doesn't have time for questions. Very disappointing overall.

I your appointment is at 10am you get there at 9:50am it is 10:45am still waiting. You arrange your day for appointments to be timely Hoping Dr. Sharma yo be Timely as well. My bills are never late to arrive-just saying.