Patient
I had a nurse tell me (a heart patient w/mechanical heart valve) I don't need a renewal prescription for blood thinners (which I'm on for life). The other nurse and I sorted it out but it was a little frightening the lack of knowledge there. Their system did get me in and out pretty quickly. I'll give them that. When I talked about my health requirements they looked at me like an alien. It's just basic heart stuff...at a place called Cardiovascular group.