Dr. Thomas S. Backer, MD

I was generous with the review of two stars. The front office staff is beyond rude when trying to setup office visits ETC. DR Backer if you reading this reviews your front office staff are doing you no favors! They place you on hold for 15 minutes then come back with an attitude. It was such a disaster we decided to choose another cartiology practice.

Patient since 2007. Brief time living out of GA but came back. Excellent Cardiologist during that time and he told me that If I ever had the chance, tell Dr. Backer that he did an Outstanding Job of managing my care. I shared that message on my first return appointment. Thank you Dr. Backer and all of your Staff for the kind care you always give.

You can trust Dr Backer to give you the best care for any heart condition. The entire staff is gracious and professional.

If you're looking for a cardiac care provider who is thorough, communicative, and supported by a reliable administrative team, I would not recommend Dr. Backer's office based on my experience. During my short time with them, I encountered significant issues with their administrative staff. On one occasion, they canceled my appointment due to their own lack of follow-up, but the blame was shifted to the insurance company. On another occasion, they failed to coordinate a records transfer, again placing the blame elsewhere--this time on another doctor on my healthcare team. After personally investigating my records and contacting the insurance company, it was clear that the real issue stemmed from Dr. Backer's office failing to follow through. They offered no apology for these oversights, which was disappointing. Communication issues extended beyond administration. My expectation for a cardiologist is clear, thorough explanations for diagnostic tests and results, especially in critical situations. However, I found Dr. Backer's explanations to be brief and incomplete. For instance, after my cardiac catheterization, I was informed that one artery was completely blocked but had bypassed itself--fair enough. However, there was also an artery that was 70% blocked, and no intervention or recommended action was explained to me. To this day, I have no idea why that artery wasn't addressed, and I've had to seek a second opinion to better understand my condition. Even now, I'm struggling to obtain my catheterization video from their office, as they've been unhelpful in facilitating the transfer of records to my new cardiologist. If you're looking for a warm, attentive, and integrative approach to cardiac care, this is not the place. Recommendations in my case were minimal, boiled down to medicinal solutions with brief, surface-level advice like "don't eat carbs" and "do some consistent exercise." There was no discussion of long-term effects, no attention to peripheral interventions, or a holistic view of my health. Cardiac issues naturally bring anxiety and a need for thoughtful, compassionate care. Unfortunately, this office did not provide that level of care or attention. Based on my experience, I cannot recommend Dr. Backer's office to those who value thorough communication and proactive, patient-centered care.

I have been a cardiology patient for over 20 years and have had only positive experiences in the past. I started seeing Dr. Backer a couple of years ago because the location suited me, which I admit was not the best choice. I find Dr. Backer very dismissive and does not show concern or spend time listening to his patient(s). Dr. Backer showed time and time again that he doesn't care about his patients, and his employees are a nightmare. Needless to say I am (happily) no longer a patient.