Wellington Medical Office Building

I was previously being seen by a good doctor here a the clinic but we just didn't fit. Came in today and had Dr. Fisher and he was amazing. He listened, asked questions and gave feed back. I felt heard which is rare. Thank you Dr. Fisher. I also has Ms Tiffany Spencer and she was also just amazing. Thank you both so much!

I chose Cleveland Clinic for the world class name and hopefully world class care . Very unfortunately this was not the case . Nightmare scheduling anything - and worse. Thing was getting medication refills in a timely fashion - if you message through the "my chart" you'll get snarky responses from nurses that don't even apply to what you're even asking about . You literally have to do your own follow up with them concerning labs or imaging you may need and ask over and over . What a joke !!! My provider was Osorio Smith . The very first visit /encounter with her she was personable and a good listener . Each visit declined more and more and she was eventually totally uninterested in my health or well being and I am not a sick person but I do have a history of anemia and low iron showed up in my labs and she didn't care . In and out without addressing concerns or coming up with any solutions . My husband and daughter also use her and my daughter was very sick and called to be seen and they offer an appointment 2 weeks out !! To top it off my husband saw her in June and he told me she was very nasty to him for no reason!! The older lady at the desk is the worst representation of the company !! Unacceptable !!! No thanks Cleveland Clinic - you were a big let down and I just received a phone call the MD is now going on medical leave .... Surprise surprise !

My elderly parents had a visit today at 8am with Dr Borja who is amazing.. but the elderly white lady in front desk is so rude and nasty. No customer service, was rude to my parents who are the sweetest people and did this in front of other customers. Pointed to the check in kiosk in a rude manner, refused to listen to my mother that I had already done the check in online... left my parents standing at the front desk and left without saying a word... came back more than 15 minutes later with no regard. What poor customer service.. people like that need to be in the very back of the office, the last desk possible, where nobody sees them, so her misery doesnt reflect upon the clinic and its great doctors..

I just want to set up appointments. The staff is very rude. It makes me want to just give up. There should be someone looking over how they talk to patients. If there is they either don't care or they are not doing their job. We are not asking for free money. We are clients!

AMAZING EXPERIENCE! Dr Ryan Fisher is an excellent physician. He's very professional and knowledgeable. His professionalism and expertise were evident throughout our Appointment. He took the time go over our labs work individually and also took his time to listen to our concerns and provided clear, thoughtful explanations. making us feel comfortable and well-cared for. Most importantly he's friendly and kind and cares for his patients wellbeing. My husband and I feel blessed and safe to have Dr Fisher as our family doctor. He is very caring, thoughtful, understanding, PATIENT, VERY THOROUGH. The world needs more DOCTORS LIKE Dr Ryan Fisher. I HIGHLY RECOMMEND DOCTORS Ryan Fisher AND Cleveland Clinic The nurses are wonderful the entire staff are awesome.