Patient
I enjoyed my first visit with Dr. Ion. He was Polite and Caring. My second visit was ok. He wanted to change my medicine because my Blood Pressure was borderline high. So I agreed. I'm always reluctant to change meds, But I trusted the Professional. So I stopped my old med and started a New one. All I can say is it didn't agree with Me..but I kept taking it because I needed to give it more time to adjust. So I reluctantly continued.. Went to work and started to have several reactions that I knew was not normal. Called the clinic...got a call back and was told that they would let the Doctor Know. I waited all day...called back. Again was told they sent the doctor a message. I wanted to do the right thing. Waited till the next day and felt worse. So I called again. Again I was told they would send the doctor the message. 3rd day. Didn't hear anything. Finally that night I called the Pharmacy. They said it was ok to cut the pill in half and then discontinue the med. Pharmacy said I was having a bad reaction and just stop taking. So Friday the 4rth day...I was off the Med for my BP and started back on my old med. Went through the weekend and called them on Monday to ask what happened and that it was unexceptable not to hear from a nurse. I guess the bottom line would be that a Physician is only as good as His Staff who facilitates your calls. I told the one who answeredy my call on monday that I wanted Doctor Ion B. How truly disappointed that I was that I never got a call back. No explanation of what to do. And this is my reason for one star. You can be Caring and Polite. You can reassure your patient that you would never do anything to harm them ( that's what He Said) and You can feel comforted until your not. No one picked up the phone to answer any questions I had about the New. Medication. I hope that after this review that others won't experience this. I will find another Cardiologist. Hopefully they will work with me to help get the Medication right. We put our Trust in the Medical personnel and it truly takes a village to make everything work smoothly. It unfortunately did not work for me this time. I honestly believe that everything happens for a reason. And better experiences ahead