Patient
I only had to wait 5-10 minutes in the waiting area which is very beautiful and comfortable! Sparkling clean restrooms with plenty of hand soap and paper products! Dr. Patel really cares! He is very kind and professional! He actually takes the time to listen and answer questions! We got in and out very quickly! I love how the staff respects our time! I am a brittle Diabetic and I was ready for lunch and they have a very nice Cafeteria on the Ground Floor. This is very convenient because we do not have a car and depend on our insurance provider for transportation. While my Daughter was getting lunch for us at the grill, I was waiting at the table by myself and a Nurse came over and checked on me which was nice and showed me that Orlando Health really does care about the patients! My Daughter and I had a Veggie Burger and it was delicious! Usually hospitals are known for having bad food but this is not the case at Orlando Health! They also have a Starbucks where we can grad a coffee or tea on the way out! The hospital looks more like a Shopping Mall than a Hospital which makes it a more friendly and comfortable atmosphere. I hate having to visit the Doctor or a Hospital but knowing that people care and having somewhere to eat makes it less stressful on me! If I must go I prefer Orlando Health over the rest! I highly recommend Dr. Patel and his staff as well as Orlando Health Central in Ocoee!