Baptist Health Heart & Vascular Diagnostic Imaging | Kendall (Galloway)

I would say the technician that did sonogram was very professional and him I give 5 stars, but for the front desk girl that greeted me and supposedly registered me, her I give 1 to no stars. The front desk was anything but professional. They joked and carried on like they were the only ones in the room. I came earlier than my appointment and I had preregistered so I expected to be seen rather quickly however it took 45 minutes past my scheduled appointment time to be seen and even though I kept asking the front counter girl if I was registered and she kept saying yes, i had to approach and complain that I thought something was wrong because I kept seeing others come and go. She finally admitted 'oops my fault' and convinced one of the techs to take me next, and though he did put up some resistance he did see me and treated me very professionally. I suggest the front staff receive better training on what professionalism looks like because they act like they are work at a highschool front desk rather than at a medical establishment.

I went for a stress test. I was well informed as to what to expect. No pun intended, preparing for stress test can be stressful. I was taken right on time. More importantly, the attending staff was amazing. I must give additional recognition to Carlos Correa. He was responsible for the imaging. Meticulous in his work and explained every detail. He took a lot of stress out of the test.

I went for a stress test today. The nurses made me feel comfortable. I was real nervous because of this test, and calmed me considerably. In fact, the test was easy due to their help. I would highly recommend this place, to anyone that address your cardiac concerns. I will keep going there. Thanks for your terrific service.

I checked in 10 minutes early, the 2 women at reception were friendly and efficient. I was called in right on time (3:15pm) for my echocardiogram. Leanetta(sp?) and Joseph were doing the echo, I felt well taken care of. Then a nurse named Gloria helped me with directions and placement of the holter monitor. She was very nice too. The whole experience was easy. Thank you!

Ms. Mariela Montesinos was AMAZING & EXTREMELY PROFESSIONAL! She was so patient and caring as she performed the tests and she was very sweet as the time flew by without even noticing. I am grateful that she took her time and was very hospitable as well. I am very appreciative she was the tech who performed the tests. Excellent human