Patient
Excellent Care and Compassionate Staff I've struggled with major medical anxiety for years, so I was dreading this appointment for weeks. But from the moment I arrived, the staff made it such a positive experience. The nurse who called me back--Shannon--was dressed as Curious George for Halloween, which immediately eased some of my nerves. She was so kind and patient, listened to all my concerns, and made sure I felt comfortable through every step. She performed my EKG and took my blood pressure. Her calm, understanding approach really put my mind at ease. I also saw the nurse practitioner, Christina, who was knowledgeable and gave me good suggestions. She explained my options clearly and made sure I didn't feel pressured to do anything I wasn't ready for. Overall, what I expected to be a stressful day turned out to be a really positive experience. I left feeling heard, cared for, and less afraid about future visits.