Patient
The Doctors are pretty good. The practice is an absolute disaster. I just walked out of an appointment, not the first one this year, after waiting for than an hour past my scheduled appointment time in the outer lobby. Once you can get to see the doctors, you're probably in pretty good hands.... been seeing Dr O for more than a decade. But they're obviously scheduling way more appointments than they have time to see. The practice itself becomes a barrier to accessing care. And while the doctor's time certainly is valuable, they don't seem to recognize that your time has value as well.