Patient
The Doctors, Nurse Practitioners, and Nurses are caring and professional. No complaints. However, when checking in at the front desk, do not mention that you or any member of your family is on Medicaid. There is zero privacy and the entire lobby will be informed that a person on Medicaid is there. The two office staff appeared to be more concerned about receiving payment than helping a client receive medical care. The process of checking insurance coverage should be a private matter. Medicaid patients deserve the same respect and kindness as any other patient. Our family is fortunate and grateful that the safety net of Medicaid helps our family survive. Thanks to the governments in Florida and Washington DC for the help.