The Cardiac Institute of the Palm Beaches

My mother had been a patient and for years complained about being short of breath, he told her there was nothing wrong with her repeatedly. Last week she was taken to Jupiter hospital for an elevated heart rate. Dr. Fenster was out of town and his associate could not see her so she laid in the hospital from Wednesday to Monday suffering with no testing. We transferred her to a specialist at another hospital where she had surgery to repair a valve. She is currently on life support and we have been told that she had been walking around with this for an extended amount of time. Dr. Fenster either didn't do the correct tests, read them correctly or just didn't care! Run to anyone but him!

I was rushed to the hospital last week with a heart rate of 170. I never saw a cardiologist before I was released so when I got home I researched heart docs. I read Dr Fenster's credentials and decided I'd like to see him. I made the appointment. I was told I could not be seen until the end of the month. My symptoms became worse so I called and they told me there's nothing they can do and go to the hospital. My hospital experience was less than shall I say stellar so I said, "c'mon, really? With that Jill became incensed and became very angry ! I've never had a problem with my heart, I was scared, alone, and needed a little empathy and compassion but there was none of that. I was told by Jill that perhaps I should find another practice. I was responded with "you've got to be kidding me?" With that she handed the phone to a much kinder woman who asked what I'd like to do with the appointment. I said I'd like to keep it. I was told they would make notes on my file about the call. They just called me and told me to find another doctor. Frankly, I'm glad this happened because I believe that Dr Fenster and some of his staff have attitudes that frankly I don't need. They did me a favor, but I am still appalled. If you need a cardiologist, I would recommend a practice that treats people going through a rough time with kindness. You won't find that anywhere at Fenster's practice.

He is the most trusting and wonderful doctor in the area! I feel like a part of his family and I couldn't be luckier to have Dr. Fenster as my cardiologist. (Not to mention his wonderful staff!)

Doctor Fenster is thorough and attentive and shows a real concern about your well being. His staff is also excellent.

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