Patient
Impossible to speak with someone after hours. NO ON CALL DOC on New Year's Day. Pretty upsetting when a CARDIOLOGIST or a back up in his office is Unreachable and his patient is in the ER. Their phone system doesn't even give you an option for an On Call answering system to reach an MD or his nurse. Trying to get test results from this office while in the ER is impossible. Even the ER Doc couldn't reach the Cardiologist, or find test results that should be available for everyone to access in case of emergency. Such as the one that was experienced. Extremely inefficient system and pretty sad for a state where more than half the population are seniors. Dr. Daum speaks with his patients while looking at his computer, instead of looking the patient in the eyes. Very bad bed side manner.