Nicklaus Children's Pediatric Specialists at Boynton Beach

Reviews on lack of empathy here are very accurate. If you want a doctor that DOES NOT care about you then this is the place for you. Doctor Juan Otero in endocrinology in particular. I arrived a few minutes late with a 20 month old and 4 month old baby and was asked to reschedule because I was a few moments late. With zero patients in the waiting room as well. Probably for good reason. STAY AWAY from doctors like this who lack empathy and understanding. They are just looking at the next patient as a dollar sign. What a shame!

Appointment was scheduled at 9am, we arrived at 9:19 am. The receptionist had an attitude to her and said she needs to ask the doctor because they only allow for 15 mins leeway after appointment time. We have 3 kids under 5 years old and one of them is a new born, so dropping off at day care + dealing with traffic (45 mins away) it was difficult to arrive exactly on time. Doctor Juan Otero refused to see us and asked to reschedule the appointment! The nescient receptionist said that by us being late we are delaying the other appointments in line... The clinic was EMPTY!!! Not a single patient!!! What type of laziness is that? When i said there are no other patients here the other nurse said "but that's our policy..." if your policy is to alienate people and never to come back, that's all fine. We don't want to see a pediatrician who is lazy and turns away patients when he has nothing to do.

This was the cardiology center and they were great. They did everything in office from the EKG to the echocardiogram. They was kind and gentle with my daughter and I greatly appreciated their service today. I would recommend them to any parent who have heart problems with their kids

Very disorganized company my daughter was seeing there. We pay our share then almost a year later we get a collection later we never got a bill !!! They never contacted us or we receive anything at all. Call our insurance and they're looking into it because they don't understand why. Reference 25-11909032

My child saw Dr. Firestone (GI) today and we were very happy with her professionalism, understanding and options given to help my daughter. The office is convenient. We wish the front doors were wheelchair accessible but that is our only issue. So happy to have this doctor and Nicklaus specialists available in Boynton beach.