Intermountain Health St. Mary's Regional Hospital

So my understanding was visitors would not be allowed "to stand, sit, or wait outside the patient's room at any time" in the Labor and Delivery unit, and also the number of guests was to be limited to 2 at a time. This was not what I experienced: I don't know who was working the L & D desk the morning of June 8th 2025, but apparently they didn't get that memo. I was not even asked before they allowed 5 guests through, and thank the good Lord my whole family stopped outside my room *before* entering, because it was right at that exact moment when my baby was being born (my 8 year old and everyone else would have seen EVERYTHING! ). it seemed like there was either a lapse in communication or maybe the person at that desk didnt care about how many people they were letting in? However, from when my husband and i arrived at 4am-ish with my water broken, the staff who were there were calm, collected, and professional. I had a wonderful nurse with me during my whole labor (shout out to Nanette );she was honest, experienced, gentle, and knowledgeable with an excellent bedside manner. I am very grateful to the financial/billing people for being so so helpful in the aftermath of having my baby with all the bills and the troubles those presented. The food service staff were always very very kind when I called down to them, and the housekeeping staff worked hard to keep our room clean. My husband wasn't very comfy on the couch/bed, so I'd suggest to future dads to bring a pad or something to lay on. I also happen to know there is some very very amazing respiratory therapists here.

From the first time we walked in the hospital, for my husband's surgery, with Dr. Singh, everyone there was so nice, kind, professional! I have to say, I felt so welcomed. I walked around and looked at the beautiful pictures, went to the chapel a few times, talked with a lot of staff and patients. It was the best hospital I ever been too! My husband was taken such good care in the departments. DR Singh is excellent! God bless all of you

Overall, the visit was exceptional. The whole staff was very professional, helpful, and caring. The only complaint I have is that I didn't receive very clear instructions concerning the procedure from scheduling or MyChart. From what I read, I was going to spend an hour drinking a mixture that included contrast. However, upon arriving, I found out that was not the case. Instead, it was an I.V. no big deal, and it made my appointment much shorter. But it was a little confusing. Other than that, and the fact that I'm still waiting for results two days later, everything was perfect.

I truly appreciated the convience of the virtual appointment. It was an opportunity to actually merge appointment results between medical and radiation oncologists. As an aging person, a am grateful to eliminate the drive to all the appointments. Paige was very interested in a wide range of health related questions and I had the feeling she really cared and wanted to know and understand me, my conditions, and my constraints.

The darkest times are the ones when you have to go or take a loved one to the hospital. This happened to me just the other day and I have to tell you my story. From the montrose er to st marys I had to transport my father in law. Late at night we arrived and they were ready. Upon arrival with my elder inlaws I just mentioned that I would love some coffee. Out of the blue a nurse arrived with 2 cups of coffee. We then get transported to the icu and everyone was incredibly wonderful. Oscar our nurse is an angel and my new best friend I can't say enough about how wonderful he has been. I hope I never have the need but if I do I hope I'm in the area of st marys cause they can take care of me anytime. Thank you from the bottom of my heart you all are awesome! I forgot to mention tarren she is also an angel of mercy and I am so thankful for her and the care she is providing....other hospitals take note....this is how you treat people in there time of need