National Jewish Health Western Hematology-Oncology

They called her Wednesday to confirm her appointment Thursday at 4pm. She called Thursday morning, at my request, to confirm location since she is unable to drive at the moment and I would be shutting down my office for the afternoon to get her to her appointment. They confirmed her appointment was at the Western Hematology-Oncology office @ 400 Indiana St. She has been a 7 yrs patient of Dr. Kantor for two bouts with breast cancer and now has nodules on her spleen which are believed may be cancer. We arrived at 3:45pm for her appointment and some how they showed an appointment but not a time in their system. Knowing it was clearly a scheduling error on their end, the only option they could figure out was to reschedule with a physicians assistant in 8 days. In an attempt to be seen, she offered to stay until after his last appointment at 4:30 but the good doctor was unwilling to stay beyond his normal work hours to rectify the scheduling issue created by his staff. I guess they think cancer will just slow its progression and wait for them to get their scheduling under control. This is truly disappointing and a horrible way to run an office and treat their patients. I hope National Jewish stands up and takes notice of what their good name is attached to with this office.

Dr. Salhab is a wonderful oncologist. HeTreats me with true concern and compassion, after I have been treated by so many other Drs and their p.a.s like I had Munchausen's . He instead of focusing on my mental illness, focused on my symptoms, imaging, blood tests and made a timely decision to send me to a specialist in immunology who helped him reach a long waited for diagnosis. He is very personable, quick with a smile, and highly professional. He actually took time with me to discuss what he was thinking about my case. I'm very thankful to have him and the kind nurses and.front desk staff. He brought back my faith in medical Drs.

Practice has really gone downhill after the departure of Dr. Christopher Jones. His replacement, Dr. Mohammed Salhab, is definitely not cut out for oncology which requires compassion and empathy. You can tell his attitude affects more than just the traumatized patients, and has changed the office staff and practice morale. I won't be returning to finish my treatment here.

I am seeing the newer partner, Dr. Christopher Jones. I am very happy with him and the entire staff there. I am confident that I am getting the latest and best in treatment options. I always feel like a valued customer, and beyond that, I feel like everyone treats me like they would a close family member, with kindness, compassion, and humor. I couldn't ask for any better.

Answered prayers when I go a Doctor like Dr. Shanti Srinivas! She came in with humor but shared her knowledge and concerns with a loving and caring. Spirit. What a wonderful doctor.