UCLA Health Woodland Hills Family Medicine, Internal Medicine & Pediatrics

As a nurse who brings my 85-year-old patient to UCLA Health Woodland Hills for appointments, I am deeply disappointed and frustrated with the level of service here. The doctors and staff consistently demonstrate incompetence in basic tasks. We requested a referral to a specialist, and they completely botched it - wrong provider, incorrect details - causing unnecessary delays in care for a frail elderly patient who can't afford to wait. Today, we arrived on time for a scheduled appointment and have been sitting here for over an hour with zero communication or updates. No apology, no explanation - just endless waiting that is exhausting and stressful for an 85-year-old. To make matters worse, it's nearly impossible to reach the primary physician. Phone calls go unanswered, portal messages are ignored, and there's no reliable way to get timely answers or support. For an institution with UCLA's reputation, this feels like third-world service - disorganized, indifferent, and downright dangerous for elderly patients who depend on prompt, competent care. I expected far better and will be seeking alternatives. Strongly advise others, especially those with elderly loved ones, to avoid UCLA.

Unfortunately, they refused to provide the results to me and stated they could only release them to the ordering physician ( which they did not) . There was also a significant delay in sending the results because they failed to update the physician's fax number, even after I provided the correct one. ( they declined to accept it from me )

Had my first appointment with my new PCP, Dr. Gregor DO, at UCLA Health (just across from Crate & Barrel in Woodland Hills) and, so far, NO COMPLAINTS! It was super easy to book online just a few days out, and for a Sunday morning appointment! Daniel checked me in, patiently answered my questions, and explained the additional paperwork. (Not gonna lie; the amount of paperwork I filled out online AND in the office was exhaustive) Another smiling PA/Nurse/Tech (can't recall his name) got my vitals and reviewed my current meds, then left me to wait just a few minutes for Dr. Gregor. This doc walked in with a smile on his face, took his time with me (1st appt remember) and made me feel genuinely heard, not at all like just another 1 of the many patients I'm sure he'd already seen that day (they open early). Whether you suffer from white coat syndrome as I do, or doctor visits are no big deal for you, I'd encourage you to give Dr. Gregor a try. Everyone I encountered at this practice was cheerful and kind, they're open M-SU, and the lab is open until 8pm.

My PCP is here. The staff is friendly and answer questions quickly. Sometimes you have to wait weeks for an appointment and a few times they cancelled. But the location is convenient and the doctors care.

Went in for my son around 6 in the evening on a weekday. The front desk was welcoming and friendly. Waiting time was less than 10 minutes. The nurse was knowledgeable and helpful. She listened to me and made my son at ease who was anxious. The doctor was calm and patiently listened to what i told and he was very clear in his diagnosis. He kept telling my son step by step what he was going to do. Overall very happy with the visit. Doctor visited:Dr.Ryan Yavorsky