Patient
My autistic son has been under the care of Dr Patel for 11 years. My son is 29 years old and resides in a board-and-care facility. I recently switched his caregiver and residence due to lack of care, bordering on neglect, with his ex-caregiver. This was coordinated by my son's social worker. Now the office manager, Jennifer, is refusing to allow my son's new caregiver to bring him to the office, even though all the paperwork is in place (signed by myself, my son, the social worker and his new caregiver.) Jennifer claims that I must either sign the paperwork in front of her or her staff or pay a notary public to witness my signature. This is highly unusual, and I never had to do anything like this with my son's previous caregiver. Jennifer's manner with me was strident and extremely rude, and she wanted to know why I didn't care for my son myself. Needless to say, the staff's behavior is not conducive to health and happiness, but rather mean-spirited and unprofessional. Sadly, we will be looking for a new internist for my son.