★★★★★
As a physician, I generally get "inside" advice on who the great doctors are, which is why I have been with Dr. Leonard for a while. He listens without rushing and makes sure he answers all your questions. I am an integrative physician, so I appreciate his open-mindedness and his incorporation of integrative therapies in an evidence-based manner. He has my highest rating, as do patients I refer to him. In short, he is a good guy, easy to talk to, compassionate, and passionate about patient care. 5/5 stars for sure.
★
I am deeply disturbed by the unprofessional behavior displayed by Dr. Scaderi during my mother's recent appointment. My 82-year-old mother has been a patient of his for the past five years, and while we have experienced long wait times in the past, what occurred during her most recent visit on November 5th at 7:45 a.m. was unacceptable.
After waiting over an hour in the lobby (which, unfortunately, has become typical for this practice), we were placed in an exam room where we waited an additional 20 minutes. When Dr. Scaderi arrived, he briefly reviewed her chart and discussed a few details. However, before addressing my mother's concerns, he abruptly stated that he was running behind and needed to see other patients, suggesting we discuss her questions the following week.
I explained that my mother lives in Orange County, does not drive, and that I had taken the day off work and paid for her transportation to attend this appointment. I politely asked if we could please address her concerns during the allotted appointment time, given that he was already significantly behind schedule.
At that point, Dr. Scaderi became visibly agitated and launched into an inappropriate and lengthy rant. He complained about having been in the hospital all night without sleep, about the state of the country's healthcare system, Medicare reimbursements, and his personal financial responsibilities such as rent and employee wages. His assistant, my mother, and I were all shocked by his outburst and lack of professionalism.
Ironically, Dr. Scaderi spent approximately 10-15 minutes expressing his frustrations about the healthcare system but was unwilling to spend even a few minutes addressing my elderly mother's questions about her blood pressure and medication. I had also requested a telehealth appointment in advance, which he declined, stating that insurance no longer reimburses for them.
While I continue to believe that Dr. Scaderi is a skilled cardiologist, his bedside manner and professional conduct during this visit were completely inappropriate. To make matters worse, my mother was subjected to an unnecessary echocardiogram during this visit, despite having completed one in May as part of her routine checkup.
I do not typically write complaints, but this experience was deeply disappointing and distressing. I feel it is important to share this encounter so that others are aware and can make informed decisions when seeking care. Patients deserve respect, professionalism, and compassion, especially elderly patients who go through great effort to attend their appointments.
★★★★★
Dr Scuderi and his staff are amazing !
I do believe that my husband would not be alive today were it not for the unbelievable quality of care that Dr Scuderi has provided. Thank you all for the great service and concern provided to both my husband and myself . We refer our fiends and tell them if they want to live that Dr Scuderi is where they want to be !
