Komin Medical Group

OK I regret posting this because I absolutely love this place! BUT I have to not only for myself but for other disabled people, no handicap access in the restroom in the back and absolutely no way of being able to get up on the beds for certain types of visits!! I thought all Dr's offices were supposed to be accessible for disabled people too!!

Im extremely upset. I had an appointment 11/25 at 4 I got here only to be told I cannot be seen because my primary care on my insurance hasn't been changed. I have a fear of rain and I had to drive through crazy rain and traffic. Let's not also mention the point I took at work for missing to come to this appointment. Front desk SWEARS they called me but some how I don't have a single call but they were able to confirm my appointment just fine. As someone who works as a receptionist for primary care DO BETTER! This is ridiculous. I haven't seen a provider in a whole year this staff needs to do better an "im sorry" dies jot replace my time, energy and gas wasted. I just don't understand how you can confirm an appointment and not tell someone they need to fix that RIDICULOUS.

I used to love going to this office. My mom and I switched over a few years ago and everything was going great until recently. My mother had an appointment 2 weeks ago to get a referral for a dexa bone scan and we were told we would get a call once the insurance approved the service. Again, it's been 2 weeks and we know nothing about the referral. I have called them all of this week and I get transferred to a lady named Janet Borreli. As soon as I am transferred to her line, I get a voicemail message. I have left multiple messages and she has not returned any of my calls. I decided to go to their office today to ask them about the referral and I was told to go home and that Janet would give me a call this afternoon. She never called me, so I called before they closed and asked to talk to someone above her, a supervisor or someone else, and I was told that she is the only one who can help me. I am very frustrated! I guess my mother and I won't know if her osteoporosis is the same or has gotten worse. It seems like Janet Borreli doesn't care about the patients. The worst part is that she is the OFFICE MANAGER! I hope the owner of this office reads this and helps my mother and I.

Used to be an okay place for care. Idk if it's the switch to adventist health or what, but the level of care has gone from decent to disgusting. Had a school health authorization filled out in August and needed a new form for the same kid for the same issues to switch schools in January and they refused. Said we needed to make an appointment and they were scheduling for 2 months out. I said, can we come sit and wait as a walk in? Because he needs this medication with him at school everyday. But they refused. They denied his LIFE SAVING medication for what? A copay? Disgusting.

Subpar client patient service can never get anybody on the phone. Never get any callbacks. Pray that you never have any type of an emergency or need your medication anytime soon. I've avoided a month to have any prescriptions filled. This is very sad. Used to be a very great place to get medical Service.