Patient
I was referred to this doctor by my primary care more than 4 months ago. I took me 3 months to schedule an appointment with him. He was seemed like a good doctor if I could continue my treatment with him, but his assistant Jessica didn't help me at all. She scheduled me to go and pick up the sleeping test machine, and she didn't tell me that I need to stay there for another 1 hour ONLY FOR PICK UP the machine. I confirmed with her couple days ahead and as I was thinking that I only need to pick up the machine and leave, I had another appointment right after. But when I got there, the other assistant said that she is not available now, because she is with other patients and it will take about 20 minutes for her to be available and after that again a 20 minutes will take for her to upload the program on the machine and ...... I left. She never called back to me, and she had one of the other assistant called me and scheduled me for another time. On that day I got flu and I wasn't able to attend. I left them couple of messages and let them know that I am sick to cancel the appointment. Although she has an ext number, she NEVER answered my calls neither get back to me after listening to all those messages. I called after I got better to schedule another appointment, and she HANGED UP on me! I gave up to follow my treatment process with this doctor, and will never go back there again, I am working in pharmacy, and I know how important is for a doctor to have a good, responsible, professional and understanding assistants and staff. Good luck doctor Rezvan