Patient
Been waiting for almost a week for his staff to check if my insurance covers a visit, which it does. I got a message from the receptionist telling that they got verification from the insurance company that I am covered and that I should call to schedule an appointment. I called right now and she simply said that they are not accepting new patients without even checking my name or asking any questions. The AETNA system let me add him as primary care doctor for a reason. When doctors can't accept more patients the system blocks you from adding them as your primary doctor. A complete waste of time.