Ridgecrest Regional Hospital

The people who own and are on the board team of the hospital, are complete trash and have no care for the community and their staff. However the staff 90% of the time are amazing and treat patients with compassion. Since quest closed I was FORCED to go to the hospital. First though ugh. I hate the hospital all they care about is how much money they can get out of me and my insurance. The guy who answered my call was wonderful and helpful and knew what I needed to do for my appointment. He also helped get me the best time to get my labs done so it didnt affect my work schedule. The day of my appointment, the same man was ever so happy and helpful. The nurse who took my blood was so sweet, gentle, and talked me through the whole process. Let me say it was at 6am I was getting these labs. I know as humans waking up to do there job at 530 AM is hard, but to be friendly and happy is also extremely hard that early. Needless to say, I love the draw station staff. Now if we could get the CEO and its board members to do the same. The hospital would probably have better reviews and a more encouraging community that would be willing not forced to support the only hospital within 100 miles!

I recently visited RRH and overall had a pretty good experience. The staff were courteous and professional. The wait time was reasonable for a walk in and the facility itself was clean and well-organized. There were a couple of small areas that could be improved, but nothing major enough to take away from the overall quality of the visit. I left feeling taken care of and appreciative of the attention I received. Overall, a good visit.

The doctor laughed at me when I was telling him my symptoms. I believe it was Dr. Shull. There were also some nurses that were making fun of one of the patients they had been treating. I did have a fantastic nurse though. He listened to me very intently and even got a cd from my ct so I wouldn't have to go through the painful process myself. He was awesome!

Only reason I'm giving 3 stars is because the lady who helped resolve my issue was incredibly nice and helpful. Went for a simple blood draw, had to wait an hour due to a lot of people (that's fine). I had given them my phone number to call when they were ready for me. 3 hours later when I asked when I was going to be called, I found out that they called me in the building, never took the time to call my number and said I left. Yea I should have probably come back sooner, but I left my phone number which they never attempted to call (i had it turned up and checked it constantly so I know).

Came in on a Sunday morning as a walk-in for xrays. Was greeted very pleasantly, checked in right away. Went back to imagining dept, was again greeted very pleasantly. I was checked in, got the xrays and out of the hospital in about half an hours. Great Job!