Kaiser Permanente Redwood City Medical Center

Rachel Yan, physical therapist, listens and gives good feedback as to what might help solve the problem. She works with me to find the best exercise to help me get stronger. I regained lost mobility by doing the recommended exercises recommended at each appointment. I would highly recommend her for physical therapy.

There are two specific reasons why I would recommend the department. The first was the department assistant, Dale. She did not give up trying to reach me to make an appointment and we finally successfully connected after multiple tries on both of our parts to talk. The second reason was the remarkable physician I saw, Dr. Narang. She could be commended on her education only, UC and Stanford, but it was her way of practicing medicine that made her exceptional. Kaiser is most fortunate to have this specialist for I am quite sure she would be an asset in any medical practice. I asked for her because of a statement in her resume referring to being raised in a loving Indian family. I believe that is part of why she is an exceptional doctor. She is experienced in immunology and knows her field well but it is the way she practices medicine that makes her truly outstanding. She is professional and confident yet is comfortable answering questions, giving a thorough examination and considering all forms of possible treatment. You feel welcome in her presence and you leave with a sense that she has given you the best possible options for improving your health. I was most grateful to have met two very good practitioners, the office assistant Dale and the physician, Dr. Narang.

I gave a birth to my first baby there 3 weeks ago. The labor and delivery department and all the people there are amazing! I had a scheduled induction and it took more than 12hours and 3shifts to have my baby. I had no experience and idea about most of the things. All the midwives and nurses guided me so well and informed me through the whole labor. Thanks to their skills and expertise, we had our healthy baby in our hands. Postpartum care was also great, especially for a new mom to learn even the basic things about taking a good care of a newborn. I highly recommend Labor and Delivery department here. Special thanks to our midwives Maria and Melissa and nurse Senait. We are forever greatful to them!

Every time I come to this Kaiser location it is an exceptionally positive experience. Lab staff, lab check-in staff, OBGYN Dr. Chu and the nurses working alongside her, pharmacy, I had nothing but high praise for everyone. Supportive, professional, empathic and efficient. So grateful to have health care that is a positive experience.

I had a sense of being cared for by an excellent team of nurses, technicians, and by Dr Gorantla. The entire process of pre-op, surgery, and recovery was very thorough. Everyone was gentle, comforting, and informed me of what they were going to do. It was an amazing sense of being nurtured during a difficult time. Thank you to all of the staff.